A team of product experts dedicated to increasing your hotel’s direct revenue

Putting data into action to drive performance

  1. Services
  2. Product Performance

We love seeing hoteliers win. Our Product Performance Team are continuously analysing data and industry insights to drive performance for hoteliers and ensure they always get the most out of our tech. And because we know that each business is different, our approach will align with your commercial goals and digital marketing strategy.

Services

Performance maximisation

Through data-driven recommendations, we'll maximise your digital growth. We spot every dip or spike in performance to optimise and improve the online guest journey. When it comes to key seasonal periods like Valentine's Day and Christmas, we work with you to reduce your onsite admin and increase online order value.

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Feature development

Know our tech is constantly driving direct performance for your hotel, with UX specialists working with data to create and develop conversion-optimised product features.

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Consultancy

You'll receive consultancy from industry experts who know hotels inside out. Think of us as your partners - here to analyse your commercial performance, advise on your operational efficiency, and guide you towards a successful future.

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Auditing

Our team will constantly audit your online presence, ensuring imagery and content are marketed with conversion in mind, and that you're utilising our products' features to their full potential.

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Onboarding

We work with you throughout the onboarding process, so we can understand your expectations and business goals, and ensure your platform is set up with performance in mind from the get-go.

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Approach

01

Audit

We'll do regular conversion-focused audits, scouting opportunities to increase your hotel's direct revenue.

02

Analyse

From your website through to our connected technology, we're always checking the numbers are right so you can convert more online users.

03

Advance

Our team are experts in all fields, so know you'll always get the best advice, backed by data and experience.

Case studies

View all
Ecommerce Platform

Grantley Hall

Ecommerce Platform

The Grove

Ecommerce Platform

Wildhive

Ecommerce Platform

Chewton Glen

Ecommerce Platform

The Elms

Always wondering what’s next

05 Nov. 24
Insight

2025 marketing trends: How luxury hotels can stay ahead

01 Oct. 24
Insight

Maximising hotel gift voucher sales during the peak festive season: why hoteliers need to act now

27 Sep. 24
News

Slieve Russell Hotel Golf & Country Club: Winning more direct business through Spa Direct